Where I sent the $15 instead….

…..well actually it was more than $15 to convert to WordPress, but Diane Ensey at Beyond Paper provided amazing value and service, getting me off Blogger onto WordPress over a recent weekend, so I would like to thank her here, and recommend her to those of you who need similar help with your website. Additionally, Danielle Sukartty at Yakindo Web Design demonstrated great knowledge and energy applying her talents in the area of Search Engine Optimization (SEO) on the Rudofsky Associates website, and I am happy to report that my Google search results are vastly improved as a result of her work.

Starting a Business in a Bad Economy

Is a bad economy a good time to start a new business? Maybe so, according to a 11/18/08 Marketplace report, broadcast by American Public Media. Resources are less expensive and available, such as highly skilled workers and consultants. Investors who have been burned by the stock market, might be looking to invest in new ventures. And at this point, with consumer sentiment and purchases in a trough, you can plan for the worst, and hope to be pleasantly surprised if the economy improves in 2009/2010.

Small Business Recession Growth Strategies

On June 19th I was interviewed by Diana Ransom, a reporter for “Smart Money” , on strategies that small business owners can use to grow their business during a recession. Here are my four suggestions:

1. Look to the internet for sales growth. According to the National Retail Foundation, internet sales grew at a 21.8% rate in 2007, while total retail sales grew by only 3.9%. With gas prices above $4.00/gallon nationwide, strong internet sales trends growth is expected to continue.

2. Consider selling your goods or services outside the United States. The dollar is very weak versus foreign currencies, which means that United States products and services have a pricing advantage versus those of many other countries. For business owners with no previous export experience who are unsure of their first steps, a good place to turn is the U.S. Commerce Department’s Gold Key Matching Service which will help by making introduction to experts and potential trading partners, quickly and affordably.

3. Grow by acquisition. For small business owners with expansion plans, acquisition can sometimes be more affordable than the cost of building new offices or facilities in new geographic locations or markets. This may be especially true during a recession, when business values are generally depressed. It is important, however, that the acquisition make strategic sense.

4. Gain market share with stellar customer service. If your business is not poised to expand through new channels, geographies, or by acquisition, you’ll have to earn your sales growth by winning away share of market from your competitors in your current market. One proven way to do this is by offering superior customer service than your competition.

10 Things Your Credit Card Processor Doesn’t Want You To Know

Kevin Scott Rizer, founder of Trade Days Processing, provides insights into the world of credit card processing fees in this informative podcast. According to Rizer, there are ten things that credit card processors don’t want merchants to know. Here are eight of them:

1. Credit card processors don’t care about the “ins and outs” of your business, and are not in a good position to recommend products that will best fit your needs.

2. Credit card processors are not telling merchants all of the fees that they will be charged. For example, some merchants are quoted the rate for “qualified” transactions, and fail to mention the higher rate for “non-qualified” transactions (those where the cards are not present)

3. Credit card processors can hold or take back a merchant’s money if there is a “charge-back.”

4. Merchants can often save a lot of money by purchasing the (inexpensive) credit card equipment they wind up leasing.

5. Credit card processors neglect to inform merchants about programs such as “pen-based debit” and “electronic check acceptance” that can save merchants money, and simplify their business processes.

6. Credit card processors have power to unilaterally raise or lower rates.

7. Merchants need to understand if the person who is signing them up for a credit card processing agreement will be reachable a few months later, to provide support.

8. If you cancel the contract with a credit card processors, there will be a cancellation fee; these can range from $150 to several thousand dollars.

10 Things Your Credit Card Processor Doesn’t Want You To Know

Kevin Scott Rizer, founder of Trade Days Processing, provides insights into the world of credit card processing fees in this informative podcast. According to Rizer, there are ten things that credit card processors don’t want merchants to know. Here are eight of them:

1. Credit card processors don’t care about the “ins and outs” of your business, and are not in a good position to recommend products that will best fit your needs.

2. Credit card processors are not telling merchants all of the fees that they will be charged. For example, some merchants are quoted the rate for “qualified” transactions, and fail to mention the higher rate for “non-qualified” transactions (those where the cards are not present)

3. Credit card processors can hold or take back a merchant’s money if there is a “charge-back.”

4. Merchants can often save a lot of money by purchasing the (inexpensive) credit card equipment they wind up leasing.

5. Credit card processors neglect to inform merchants about programs such as “pen-based debit” and “electronic check acceptance” that can save merchants money, and simplify their business processes.

6. Credit card processors have power to unilaterally raise or lower rates.

7. Merchants need to understand if the person who is signing them up for a credit card processing agreement will be reachable a few months later, to provide support.

8. If you cancel the contract with a credit card processors, there will be a cancellation fee; these can range from $150 to several thousand dollars.